Casino Account Verification | How do I verify my account
- Take a photo or scan the documents requested.
- Upload or send the documents via email.
- Wait for the casino to confirm they’ve received and approved them or if they need to make amendments.
How do I know if it’s legitimate?
If you’ve received a notification on your casino account to verify it, it’s a legitimate request. Should the request arrive via email, ensure it came from the casino’s email address. Should you have doubts, reach out to the customer support of the casino to confirm. Easy!
Which documents do I need to send?
An ordinary casino account verification is in place to confirm your identity first of all. The documentation you’ll be requested to provide will be:
- ID – Any valid official identification document. Your Aadhar card is the easiest, but you can also provide a passport or driver’s license.
- Proof of address – A document that shows your name and residential address. Valid documentation will be a utility bill, bank statement, insurance papers, or any other official documents received.
- Proof of payment method – You MIGHT have to provide proof that you are the owner of the payment method used. The document required will depend on the method used. (We’ll take a closer look at this shortly.)
- TIM ID – In VERY rare cases, you might have to send a selfie photo of yourself, holding your ID next to your face.
How do I send through the documents?
You can send documentation in two different ways, depending on which casino you are playing at.
Some casinos have a verification portal on their website where you can directly upload your documents. Other operators will require you to send them over email.
We prefer the on-site process. It’s fast, easy, and slightly safer than sending sensitive information over email.
When should I send documents
All active players will have to verify their account sooner or later. That said, most verifications happen when players make their first withdrawal request.
If you’d rather have the verification process over and done with, do what we usually do; verify your account manually!
Simply reach out to the customer support and tell them that you’d like to verify your account. They’ll inform you of the documents required, and once provided; you are fully verified and ready to play!
How are my documents handled?
Trained and certified casino employees will review your documents. These are often either part of their support, security, or payments team.
The casino stores all documents in encrypted databases, protected by the same type of firewalls and SSL encryption used by banks and government bodies.
Verifying payment methods used on account
As we mentioned earlier, online gambling sites sometimes have to verify your payment method. The type of documentation required will depend on the deposit method used.
- Credit/Debit card: A photo of the card. Only the first 4 and last 6 digits of the card number must be visible, plus the card expiry date and your name. There’s no need to send the back-side of the card unless any required details are located there.
- E-Wallet (Skrill/MuchBetter/Neteller, etc.): Screenshot of your wallet account when logged in. Should show your name, your payment method account ID, and the URL of the page (if used in the browser.)
- Bank account (UPI/IMPS/Bank transfer, etc.): A recent bank statement showing your name and the bank logo. In some instances, the casino will require the statement to show the transaction made to or from the casino site.
Casino Account Verification | Why do I need to send through the documents?
The primary reason you have to verify your account by sending in documents is that it is a requirement from the operator’s license.
Gambling licenses work to prevent everything from money laundering to terrorist funding, fraud, and identity theft. Part of that work is to receive confirmation that players are who they say they are.
We know, the process might feel annoying. But it is a small nuisance to ensure that you and your money are safe from harm.
Checking that you haven’t self-excluded
The online casino is not only verifying you to keep you safe from fraudulent activity, but they also care about your overall safety.
If you already have an account with the casino that has been closed due to self-exclusion, you won’t be able to play, as the casino will follow strict processes for responsible gambling.
If this is the case, understand that they’ll restrict you from playing for your safety.
Checking that you’re old enough
Gambling is an activity that should only be done by persons who are over 18 years of age.
If a casino allows minors to gamble with real money, they could face hefty fines or lose their gambling license.
Only people over 18 should engage in gambling activities.
How do I know if my documents have been verified?
The verification process can take anything from under one hour to up to 12 hours, depending on the casino.
A real person usually reviews your documents, and if they’re busy, it can delay the processing time.
As soon as your account has been verified, you will receive an email that will confirm the verification.
What is source of income?
Most players will never have to provide documents for their source of income, but if you are a VIP or Highroller, the chances are that you’ll come across this verification at some point.
Source of Income is a type of verification that the casino will request if you are gambling with a high amount of money.
In short, you’ll have to provide documentation showing how you are funding your gambling. If the money comes from your salary, heritage, winnings at other gambling sites, or elsewhere, the casino will require proof of this.
Why do I have to send Source of Income?
Again, it is part of the license requirement to know who you are and know where the money you are using comes from.
Understanding the source of the money used on their gambling site will ensure that the funds are not originating from criminal activities.
Knowing the source of your funds is also important from a responsible gambling point. The casino will want to know if you can afford to gamble in the way you are.
Casino Account Verification | Here’s how to get your documents approved on the first try
When verifying your account, there are some key points that you HAVE to keep in mind, for the process to be quick and painless.
Believe us, we’ve heard horror stories of players getting stuck for months verifying their accounts simply because they didn’t send in their documents correctly.
Follow this checklist to make sure that your account is verified in no-time!
The SevenJackpots Account Verification Checklist
- Send valid documents – Your ID must be current, and for utility bills or bank statements, ensure the document was issued within the last 3 months and clearly shows the issue date.
- Include the entire document – Whether it’s a photo or scan, make sure to include all four corners of the document!
- Make sure it’s clear and legible – Probably the most common mistake players make is to send documents that are too unclear, blurry, or of too low resolution to properly verify. Use a digital camera, your webcam, or a mobile camera, and make sure that the photos are clear BEFORE you send them.
- Details matching your casino account – If you have moved house, changed your last name, changed your gender, or relocated to another country, you might have to provide additional documentation. Make sure that details match your account. If they don’t, explain why.
- Never, EVER, create an account in someone else’s details – We can’t stress this enough, a casino account is personal, so use your details when creating one. Using someone else’s details will get you in big trouble when it’s time to verify your account.
Conclusion
Verifying your casino account doesn’t have to be a hassle if you do it correctly; just follow our tips above.
Remember, an online casino site handles a lot of real money, and they need to know who is using their site to keep you and your funds safe and secure.
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