What our expert thinks
“Jackpot Guru is the new Indian LeoVegas casino. I’m a big fan of the cash bonus offers available. And they let me play using PhonePe!”
Jackpot Guru’s In-Depth Feature Ratings
With Jackpot Guru revamping their website and re-launching it with a brand-new look and feel, we wanted to take a closer look at exactly what this casino offers.
After carefully analyzing all aspects of their website, cashier, and game library, we’ve found that Jackpot Guru is a sleek-looking casino with an Indian focus that manages to deliver a fun gambling experience while lacking with their withdrawal processing times:
| Withdrawal Time | 3/5 | |
|---|---|---|
| Payment Methods | 4/5 | |
| Casino Games | 4/5 | |
| User Experience | 4.5/5 | |
| Customer Support | 4.5/5 | |
| Casino Bonus | 5/5 | |
| Overall Rating | 4.2/5 |
Jackpot Guru – The Home of Casino in India
Jackpot Guru is a fresh online casino that first stepped onto the Indian gambling scene in 2021. Since then, they’ve soared in population, with many Jackpot Guru review articles praising the casino.
We were, of course, thrilled to get our expert eyes onto this newcomer with our own Jackpot Guru review, diving deep into the payment methods, game selections, and customer support quality of India’s newest online gambling site.
Is Jackpot Guru Safe?
Unlike many other Indian online casinos, Jackpot Guru operates using a gambling license from the Isle of Man.
While most desi casinos rather hold a Curaçao license, Jackpot Guru doesn’t. So, is the Isle of Man license legitimate?
The answer is yes; the OGRA license issued by the Isle of Man Gambling Supervision Commission (GSC) is a genuine, secure, and trustworthy license.
This license exists in order to:
- “Keep gambling crime free;
- Protect the young and vulnerable; and to
- Ensure that the facilities offered by licensees are fair and that players
receive their true winnings.”
The license also clearly states that your funds are protected by a license condition that ensures that your funds will be returned to you should the casino go into liquidation.
So, although Jackpot Guru is a new casino on the Indian market, you can feel safe playing their games.
How to sign up at Jackpot Guru
- STEP 1: Tap the “SIGN UP” button at the top of the screen.
- STEP 2: Enter the email address and password you wish to use at Jackpot Guru casino.
- STEP 3: Enter your name, date of birth, and mobile phone number.
- STEP 4: Enter your home address*.
- STEP 5: If the search feature doesn’t find your address you can add it manually.
- STEP 6: Choose Indian rupees as currency, and check the box to agree to the Jackpot Guru Terms and Conditions and Privacy Policy.
Review of Withdrawals at Jackpot Guru
One of the things that Jackpot Guru does really well is their cashier. Easily accessible at the top of the page, the cashier gives you quick access to UPI and NetBanking, but lists all available payment options under “More options.”
Withdrawals at Jackpot Guru casino are made back to the method you’ve used to deposit. This is a common security feature as it assures that the money goes back to its rightful owner without the need to verify yet another payment method.
Payment Method
| Method | Min. Deposit | Min. Withdrawal | Withdrawal Time |
|---|---|---|---|
| UPI | ₹1000 | ₹1600 | Up to 5 business days |
| Google Pay | ₹1000 | ₹1600 | Up to 5 business days |
| PhonePe | ₹1000 | ₹1600 | Up to 5 business days |
| VISA | ₹1000 | ₹1600 | Up to 5 business days |
| MasterCard | ₹1000 | ₹1600 | Up to 5 business days |
| NetBanking | ₹1000 | ₹1600 | Up to 5 business days |
| BHIM | ₹1000 | ₹1600 | Up to 5 business days |
| RuPay | ₹1000 | ₹1600 | Up to 5 business days |
| AstroPay | ₹2000 | ₹1600 | Up to 5 business days |
| EcoPayz | ₹800 | ₹1600 | Up to 5 business days |
| Jeton Wallet | ₹1500 | ₹1600 | Up to 5 business days |
| Crypto | ₹1000 | ₹1000 | Up to 5 business days |
While the Jackpot Guru customer support states that funds take up to five business days to arrive in our PhonePe account, know that this is the maximum time it takes for a payment to be fully transferred.
In other words, we can bet that you’ll get it way faster than that, in hours, not days, 90% of the time.
Looking at the payment methods available, Jackpot Guru covers all of India’s most popular methods, and some classic ones like credit cards and e-wallets.
We would’ve liked to see an option for cryptocurrencies, and a lower deposit limit than ₹1000 for UPI, but all in all, these are terrific payment options!
Maximum monthly withdrawal limit
For all you high-rollers out there, it’s good to know that Jackpot Guru India only allows an accumulated withdrawal amount of €100,000 (approximately ₹84,00,000) to be made on a monthly basis.
This maximum monthly withdrawal limit is good to keep in mind if you are used to withdrawing your balance at the end of a session to deposit again the following day.
An exception to this rule would be if you’ve won a massive jackpot, but the casino will contact you to arrange for the withdrawal in that case.
Verifying your Jackpot Guru account
Any genuine online casino will ask its players to verify themselves at some point during their time at the casino. Most commonly, account verification happens when making your first withdrawal.
Jackpot Guru will hold your withdrawal, reaching out to you via email requesting that you send two or three documents, an ID verification, address verification, and, in some instances, a payment method verification.
How to deposit at Jackpot Guru
- STEP 1: Tap the wallet button at the top right-hand side of the page.
- STEP 2: Enter the amount you wish to deposit. If you are looking to deposit using a different method, tap “More options” at the bottom of the screen.
- STEP 3: Enter the payment details requested. This will depend on the method used.
- STEP 4: Tap “Deposit,” and you are ready to play with real money!
How to withdraw at Jackpot Guru
- STEP 1: Tap the purple wallet button at the top of the page.
- STEP 2: Tap “Withraw” at the top of the screen to toggle from the deposit page to the withdrawal page.
- STEP 3: Enter the amount you wish to withdraw, and choose withdrawal method. The methods available here will depend on what method you used to deposit.
- STEP 4: Tap “Withdraw,” and your withdrawal is sent for processing!
Jackpot Guru welcome bonus
As a new player at Jackpot Guru casino, you have one of India’s largest Welcome Bonus offers to enjoy: A two-part deposit bonus that matches your deposit to 100% up to a staggering ₹1,00,000, plus 30 Free Spins!
This casino bonus can be used on both slots and live casino tables but is tailored to slot games, with only Live Dream Catcher having a 50% wagering contribution (other live games contribute 15%).
We are truly glad to see the Jackpot Guru welcome bonus being easy to use, including various game types that all can enjoy.
How to get the casino bonus
- Sign up or log in to the Jackpot Guru casino
- Go to your “My Offers” page
- Make a deposit of at least ₹5000.
- Receive 30 Free Spins with 10x wagering on winnings.
- Deposit at least ₹1000 to get your deposit matched to 100% up to ₹1,00,000 with 30x wagering to unlock.
IMPORTANT: The bonus offers are is in real money, and it will unlock once you’ve met the wagering requirements. While wagering, you are allowed to make as many deposits and withdrawals of your real money balance as you wish. Your cash welcome bonus stays safely on your “My Offers” page until it’s wagered and you’re able to claim it!
- The minimum deposit amount to qualify for the Jackpot Guru casino welcome offer Free Spins is ₹5000.
- The minimum deposit amount to qualify for the Jackpot Guru casino welcome offer deposit bonus is ₹1000.
- A newly signed-up player has 14 days to claim their New Player Welcome Offer.
- The wagering requirement of the Free Spin bonus is 10x and the deposit bonus 30x, and the wagering requirements have to be met within 7 days from the date the qualifying deposit was made.
- Some games contribute less to the wagering requirement of this welcome bonus. See below for wagering contributions. (some titles contribute 70% or 0%. See Jackpot Guru casino welcome offer page for more info.):
– Slots: 100%
– Live Casino: 15%, with exception for Dream Catcher: 50%
– All Roulette (except Live), Caribbean Stud & Casino Stud Poker -games: 10%
– All Casino Hold’Em, Red Dog, Pai Gow Poker games, Oasis Poker & Texas Hold’Em Poker games: 10%
– All BlackJack (except Live BlackJack), Baccarat, Video Poker, Pontoon, Beat Me, Punto Banco games: 5% - The General Casino & Live Casino Offer Terms of Jackpot Guru apply.
- The General Terms and Conditions of Jackpot Guru apply.
Loyalty program & promotions
At the time of writing, the promotions page at Jackpot Guru is fairly empty. The only offers visible are our welcome offer and the “Jackpot Guru’s Spin Surprise Offer.”
That said, the spin surprise offer seems to be the key to promotions and offers at JackpotGuru casino!
How to participate in the Jackpot Guru Spin Surprise Offer
- Log in to your Jackpot Guru account.
- Play any game at Jackpot Guru.
- Play until the wager bar on your “My Offers” page is full.
- Claim the surprise reward!
We’re sure that the surprise offers get even better for loyal players, making it a VIP program of sorts as well.
How to wager a Jackpot Guru bonus
Jackpot Guru utilizes a bonus wagering concept that is more common in European online casinos.
While a “normal” deposit bonus would add a bonus amount to your account balance, Jackpot Guru’s bonus amount will stay “locked” on your My Offers page until you have met the wagering requirements.
This is great, as it guarantees that you’ll get the full bonus amount in real money, and it also allows you to withdraw as you please where a normal bonus would get canceled.
App review
Jackpot Guru does not have a downloadable casino app. To be honest, many new online casinos will skip the hassle of developing a casino app as the web browser on mobile devices works just as well.
No matter if you are using an Android, iOS, Xiaomi, Oppo, Samsung, OnePlus, Vivo, or any other mobile device, you are going to be able to play Jackpot Guru on your phone.
Jackpot Guru App Trick:
- Open Jackpot Guru on your Chrome mobile browser.
- Tap the menu icon.
- Tap “add to Homescreen.”
- Name the shortcut “Jackpot Guru.”
- Enjoy your homemade Jackpot Guru casino app!
Casino games at Jackpot Guru
At Jackpot Guru, you’ll find all games in one place on the start page, and you can easily toggle between casino games like slots and a dedicated live casino page.
Right off the bat, we can say that the game selection at Jackpot Guru is not the largest, but it is jam-packed with top-quality game titles from award-winning game providers.
Quality over quantity is the case with Jackpot Guru India! (Their number of games still reaches the 800s, so you won’t have to worry about running out of games to play.)
Live games
Heading over to the live casino section of Jackpot Guru, you’re met with an airy game lobby filled with live dealer games.
The “Live Popular” category holds player favorites like Crazy Time, Live Roulette, Free Bet Blackjack, Baccarat Controlled Squeeze, etc.
We are surprised to see that India’s most popular live casino game, Live Lightning Roulette, is missing from this category, but not to worry, the game is available on the website.
For Indian players, the category “Indian Games” holds desi favorites: Andar Bahar, Fan Tan, Hindi Roulette, and Sic Bo.
The reason for this is due to Evolution being Jackpot Guru’s only live casino game provider.
Slots
You’ve got around 650+ slot games to explore and enjoy at Jackpot Guru, a balanced mix between new and old, innovative and traditional.
Explore Book of Dead, Dead or Alive 2, Moon Princess, Starburst, San Quentin xWAYS, and many more exciting video slots!
The casino slots come from game providers like iSoftBet, NetEnt, Wazdan, and Relax Gaming.
Jackpot games at Jackpot Guru
With a name like Jackpot Guru, one could expect to find plenty of jackpot games waiting for us at the casino.
Unfortunately, this couldn’t be further from the truth, as Jackpot Guru holds ONE single progressive jackpot slot in their game library!
The game Divine Fortune may be a progressive jackpot classic, but it’s certainly not one that delivers a life-altering jackpot prize.
Jackpot Guru Game Providers
The selection of game providers at Jackpot Guru ensures you a great gambling experience.
All providers found at Jackpot Guru offer fair and secure real money casino games, from extravagant live casino tables to timeless slot classics and popular table games.
The drawback of Jackpot Guru game providers? You can’t search for them on their website, and they are also not mentioned anywhere on the site, meaning you need to search for the game name rather than the provider to find the game you are looking for.
| Game Provider | Game Types | Popular Games |
|---|---|---|
| Evolution | Live Casino | MONOPOLY Live, MONOPOLY Big Baller, Lightning Roulette, Mega Ball, Live Teen Patti, Hindi Speed Baccarat |
| Nolimit City | Slot games | San Quentin xWays, Monkey’s Gold xPays, Tomb of Nefertiti, Karen Maneater |
| Ezugi | Live Casino | Dragon Tiger, Namaste Roulette, Andar Bahar, Sic Bo |
| Relax | Slot Games, Table games | Money Train 2, The Great Pigsby, Let’s Get Ready to Rumble, |
| Play’n GO | Slot games | Book of Dead, Moon Princess, Reactoonz, Charlie Chance and the Curse of Cleopatra |
Sports
Jackpot Guru is all about giving a good casino experience and has therefore decided to leave sports betting out of the equation.
If you are looking for odds on cricket, football, basketball, horse racing, and other sports, we recommend heading to one of India’s best sports betting sites.
We recommend BlueChip or Melbet for all your sports betting needs. As they offer odds pre-match and in-game while allowing you to bet using local methods like PhonePe.
Customer support
The Jackpot Guru customer support is available through Live Chat 24 hours a day, seven days a week. If you’d rather reach out through email, they’ve got one of those as well.
Jackpot Guru does not have phone support, and neither do they have Hindi customer support. However, the customer support agents we spoke to while creating this Jackpot Guru review were all very well-spoken and experienced. So you won’t have to worry about getting the help you need.
- Email: support@jackpotguru.com
- Live Chat: Available on-site
- Phone: N/A
Response time
| Contact Method | Response Time |
|---|---|
| 30 min-12 hours | |
| Phone | N/A |
| Live Chat | 0-60 sec |
Let’s start by mentioning that, although there is an FAQ unless you are looking to learn more about responsible gambling, it’s absolutely useless. There are only two questions and answers in the FAQ, and they aren’t even that helpful. We hope that Jackpot Guru will update this.
That said, we are pleased with the quality of their Live Chat! We were connected with a customer support agent within a few seconds, who proceeded to answer our query within the minute.
This is in line with the service of top-notch casinos like Casino Days and miles away from bad support experiences like the ones we had at PlaySQR.
Responsible Gambling
Responsible gambling is something that is taken very seriously at Jackpot Guru.
Although the Isle of Man licensing requirements only ask that licensees offer the option to self-exclude and one other tool, Jackpot Guru offers a total of six different responsible gambling tools to their players:
- Deposit limit
- Loss limit
- Wager limit
- Session limit
- Time-out
- Self-Exclusion
You’ll find all tools under the Responsible Gambling section in the menu when logged in. To learn more about how to gamble responsibly, there’s a dedicated section on the topic in their FAQ. Here you can learn more about the tools, and learn how to block gambling sites and how to install parental control on your devices.
Conclusion: Why you should play at Jackpot Guru
Jackpot Guru is a perfect casino for any Indian player looking for a quick and easy online casino. The sign-up process is easy, depositing is instant, and the game selection is just right.
The Jackpot Guru surprise offer promotion feature keeps us playing to see what fun stuff we can unlock, but it could be a bore for players who rather have more transparent offers to choose from.
That said, Jackpot Guru holds some of the best bonus T&Cs in India, making their bonus offers extremely valuable for anyone looking to earn extra real money when playing.
Jackpot Guru top 5:
- Favorable bonus terms
- Expert customer support available 24/7
- Deposit & Withdraw using UPI, PhonePe, G-pay
- Accepts Indian rupees
- Holds trustworthy Isle of Man license
Jackpot Guru FAQ
User Reviews
There are no reviews for this casino yet...